xx77's Privacy Policy

1. Introduction & Scope of Policy

xx77 is a trusted online betting and casino platform in Bangladesh. We take our users' privacy seriously and make every effort to protect their personal information.

Through this Privacy Policy, we explain what information xx77 collects, how that information is used, who it may be shared with, and what rights you have over your data. This policy applies to the xx77 website, mobile application (where applicable), and all related services.

If you disagree with any part of this policy, please contact our support team. If you have any questions, feel free to write to us at [email protected].

2. What Information We Collect

xx77 collects only the information necessary to operate and improve its services. Below is a detailed overview of the types of information we may collect:

2.1 Information You Provide Directly

Information you give us directly when registering for and using an account:

• Full name and date of birth (for age verification — only individuals aged 21 and above may become members)
• Valid email address and mobile number
• National ID or passport number (when identity verification is required)
• Payment information for financial transactions (bKash, Nagad, Rocket, Upay, or bank account details)
• Any information you provide when contacting our support team

2.2 Automatically Collected Information

When you use the xx77 platform, certain information is collected automatically:

• IP address and device information (device type, operating system, browser version)
• Log data — such as login time, session duration, and navigation patterns
• Browsing behaviour data collected via cookies and similar technologies
• Geolocation data (only for service area verification and subject to your permission)
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may also receive information from trusted third parties, such as:

• Transaction confirmations from payment processors
• Information from identity and age verification services
• Information from fraud prevention and risk assessment services

3. Purpose of Using Your Information

xx77 uses collected information only for the following legitimate purposes:

3.1 Account Management & Service Delivery

• Creating, verifying, and maintaining accounts
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and rewards
• Keeping all platform services and features operational

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorised access, fraud, and suspicious activity
• Conducting necessary verification to prevent money laundering and other financial crimes
• Maintaining effective data security measures on the platform

3.3 Customer Service Improvement

• Responding to your support requests and resolving issues
• Analysing user experience to improve service quality
• Using information to develop new features and services

3.4 Communication & Marketing

• Sending important notifications related to your account and transactions
• Informing you about relevant promotions and offers, subject to your consent
• Providing information and support related to responsible gaming

4. Information Sharing & Disclosure

xx77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted service providers who perform specific functions on our behalf, such as payment processing, identity verification, cybersecurity, and cloud storage. These providers receive only the information needed for their designated tasks and are contractually bound to uphold xx77's privacy standards.

4.2 Legal Obligations

We may disclose relevant information when required to do so by a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, the new party will be bound to uphold the terms of this Privacy Policy.

5. Data Security Measures

xx77 follows industry-standard technical and administrative measures to protect your information.

5.1 Technical Security

• SSL/TLS Encryption: All data exchanged between the platform and users is secured with industry-leading SSL encryption.
• Data Encryption: Sensitive information stored on our systems is kept in an encrypted state.
• Firewall & Security Monitoring: Round-the-clock system monitoring and intrusion detection are in place.
• Secure Servers: Data is stored on secure, access-controlled servers.

5.2 Administrative Security

• Least-privilege access policy — only authorised staff can access the data they need
• Regular security training and audits
• Strict internal policies on data protection

6. Cookies & Similar Technologies

xx77 uses cookies and similar technologies to ensure platform functionality and improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for the basic operation of the platform — without these, the site cannot function properly.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Help improve services by analysing site traffic and usage patterns.
• Security Cookies: Help detect fraudulent and deceptive activity.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.

7. Data Retention Period

xx77 retains your information only for as long as necessary. The following factors are considered when determining how long data is kept:

• The need to provide services while your account is active
• Legal obligations and regulatory requirements
• The need for fraud prevention and dispute resolution
• Minimum legal retention period after account closure

After your account is closed or upon expiry of the applicable period, we securely delete or anonymise your personal information.

8. Your Rights

xx77 believes you should have full control over your own information. To that end, the following rights are guaranteed to you:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we can provide you with a copy of your stored data.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. You can update much of your information yourself in your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. We provide the ability to opt out of marketing communications at any time.

8.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, contact us at [email protected] or via the platform's live chat. We will respond to your request within a reasonable time.

9. Protection of Minors

xx77 provides services only to individuals aged 21 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be closed immediately and all collected information will be deleted.

10. International Data Transfers

To deliver xx77's services, some information may be stored or processed on servers outside Bangladesh. Regardless of where information is stored or processed, the standards of this Privacy Policy are always maintained. For international data transfers, we ensure that appropriate data protection measures are in place at the destination.

11. Changes to Policy

xx77 may update this Privacy Policy as needed. In the event of any significant change, we will notify you in the following ways:

• A clear notice will be displayed on the platform
• A notice will be sent to your registered email address
• The "Last Updated" date at the top of the page will be changed

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

12. Third-Party Links & Services

The xx77 platform may in some cases use third-party services (such as payment gateways). These third parties may have their own privacy policies, which fall outside the scope of ours. We therefore recommend reviewing the privacy policy of any third-party service before using it. However, for transactions on xx77 via bKash, Nagad, Rocket, Upay, and bank transfer, we ensure that data protection standards are upheld.